We searched Google Maps for "roofing contractor in Reno, NV" and looked at the first 45 results. Here's what it takes to be near the top.
In Reno, every roofer in the top 3 had at least 169 reviews. The median roofer on the list had 19. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 7 hail reports in Nevada over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.