We searched Google Maps for "roofing contractor in Provo, UT" and looked at the first 26 results. Here's what it takes to be near the top.
In Provo, every roofer in the top 3 had at least 104 reviews. The median roofer on the list had 49. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 35 hail reports in Utah over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.