We searched Google Maps for "roofing contractor in Johnson City, TN" and looked at the first 37 results. Here's what it takes to be near the top.
In Johnson City, every roofer in the top 3 had at least 80 reviews. The median roofer on the list had 30. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 50 hail reports in Tennessee over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.