We searched Google Maps for "roofing contractor in Hickory, NC" and looked at the first 39 results. Here's what it takes to be near the top.
In Hickory, every roofer in the top 3 had at least 147 reviews. The median roofer on the list had 52. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 59 hail reports in North Carolina over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.