We searched Google Maps for "roofing contractor in Columbia, SC" and looked at the first 57 results. Here's what it takes to be near the top.
In Columbia, every roofer in the top 3 had at least 314 reviews. The median roofer on the list had 89. That's the gap to close.
3 of the top 3 had a rating of 4.8 or higher.
NOAA logged 33 hail reports in South Carolina over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.